Frequently asked questions

You will receive email notifications containing your tracking number and order status. Please be sure to check your spam folder, as these notifications are often misplaced by email filters! If you cannot locate a tracking number for your order, email us at support@heyskipperfishing.com and we will provide you with the information. Please allow 3-5 business days for processing and delivery. We are a small team and we want to ensure the best quality possible for all the products we deliver 😁

We ship out orders every 2-3 business days with USPS. For Domestic Orders within the Continental US, you should receive your order within about a week of ordering. US Territory Orders may take up to a month to arrive. Please note that e-book products are digital and will not be shipped in the mail!

We only ship on regular business weekdays. You can expect to hear back from customer service on M-F as well if you email with a question. Our team is gone fishin’ on the weekends 🎣

We do not currently ship any of our physical products internationally unless they are covered by USPS Domestic mail. U.S. Domestic mail includes U.S. Territories and some U.S. military bases. International friends can always take advantage of our e-book tutorials and instant downloads!

If your order was marked as delivered or you did not receive your package, please contact your local USPS in addition to our team and inquire about where USPS left the package and when it was delivered. (There’s a chance that it was prematurely scanned and marked as delivered by accident.)  We have no control over your package after it has been accepted by the postal service, but we will do everything we can to help!!

You can always find your e-book downloads under your account page on our website. The e-books will also be delivered to your email inbox. Check your email inbox AND your SPAM folder! If you cannot find it, please email us at support@heyskipperfishing.com and we will provide you with your download links!

If USPS damaged your order during transit, please email us at orders@heyskipperfishing.com with your name, order # and a photo of the item that is defective so we can submit a claim to the post office and make sure that you are taken care of 🙂we never want to leave you feeling unsatisfied or unhappy with your purchase!

Reach out to us at orders@heyskipperfishing.com and we’ll see If we can refund you. We may request pictures to determine the condition of the items. Items must be in new condition and unused. You will be responsible for shipping back the items to us. Returned items will be subject to a 10% restocking fee. Refund will be of the product price and doesn’t include the shipping cost. Refunds will take 7-10 Business Days to reflect on your balance.

Our Salty Bits Bait is specially formulated to stay fresh outside of refrigeration, but it is still seafood! We recommend getting a fresh bag of bait after 2-3 months, or at the beginning of your fishing season. As long as the bait does not look mushy or smell putrid, it is still good to use.

Squidy Bits smell like fish food! A bit like fresh fish or shrimp meal. We are currently experimenting with scent, but this may fluctuate depending on the feedback you provide us. Please let us know if you like or dislike the scent of the Squidy Bits!

We know that the Salty Bits Fishing Bait has caught these species (and the list continues to grow): striped bass, flounder/fluke, black sea bass, calico bass, California rockfish species, halibut, flounder, sturgeon, bonito, scup/ porgy, red drum, black drum, whiting, weakfish, speckled sea trout, sea robin, mackerel, gag grouper, white perch, spot, bluefish, pompano, jack crevalle, catfish, pinfish, porkfish, black margate, bluegill, catfish, largemouth and smallmouth bass.

Check out our YouTube channel page to watch videos on how we recommend using the Salty Bits Fishing Bait or download our “How To Use Squidy Bits” Ebook!  

How you use the bait also depends on which type you choose and what kind of fish you want to target. This bait shines because it cannot be pulled off the hook, so if you feel a bite you can leave your line in the water, knowing you still have bait.

We like to use the Squidy Bits Tentacles to tip on the end of jig heads and other lures as a replacement for soft plastics. Squidy Bits Slabs are unique because they allow the angler to cut pieces and shapes specific to the lure or rig they are using. Our favorite way to use the Jumbo Slabs is to cut them into triangle shapes or forks and fish them on the end of bucktails. 

Shrimpy Bits and Clammy Bits can either be put on a hook whole or cut up for smaller fish. Cut a piece of clam or shrimp that will easily fit in the mouth of the fish you are targeting. For fish such as pompano, trout, redfish, drum, whiting, or other species, use a piece that is sized accordingly. Perfect for hook-and-sinker fishermen: hook the bait on a high-low rig, or a bottom rig, or simply drift it with a split shot. It all depends on the structure you are fishing!